Terms and Conditions

Ash and Bloom Brave Flame™ – Terms and Condition

Ash and Bloom Brave Flame™ – Terms and Conditions

Effective Date: October 29, 2025

Welcome to Ash and Bloom Brave Flame™. By accessing or using our website, products, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Organization Overview

Ash and Bloom Brave Flame™ is a trauma-informed symbolic product company registered as a Minnesota LLC. We offer comfort kits, healing tools, and caregiver resources designed with emotional safety and lived experience in mind. We are not a nonprofit organization, and donations are not tax-deductible at this time.

2. Products and Services

We offer:

- Trauma-informed comfort kits

- Symbolic healing tools and apparel

- Caregiver support resources

- Community-supported gifting programs

All products are designed for emotional comfort and symbolic healing. They are not medical devices or substitutes for professional care.

3. Ordering and Payment

Orders can be placed through our online storefront or via community-supported gifting.

We accept major credit cards and secure payment platforms.

All prices are listed in USD and subject to change without notice.

We reserve the right to withdraw or cancel services at any time.

4. Shipping and Fulfillment

Orders are processed within 5–7 business days unless otherwise noted.

Shipping times vary based on location and carrier.

We are not responsible for delays caused by third-party carriers or force majeure events.

5. Returns and Refunds

Due to the symbolic and therapeutic nature of our products:

All sales are final unless items arrive damaged or incorrect.

If you receive a defective item, please contact us within 7 days of delivery at contact@ashandbloombraveflame.org.

6. Intellectual Property

All content, designs, logos, product concepts, visual mockups, and symbolic representations on this website are the exclusive intellectual property of Ash and Bloom Brave Flame™ LLC. This includes but is not limited to:

- Product photography and illustrations

- Healing tool designs and comfort kit layouts

- Website graphics, icons, and page layouts

- Written content, brand language, and symbolic frameworks

This protection extends to derivative works, rewritten content, or paraphrased language that closely mimics our emotional tone, symbolic messaging, or trauma-informed frameworks. Unauthorized use may result in legal action.

7. User Conduct

By using our website, you agree not to:

- Engage in unlawful, abusive, or harmful behavior

- Post or transmit hate speech, bullying, spam, or promotional content

- Attempt to disrupt or damage our website or services

- Impersonate others or misrepresent your identity

We reserve the right to disable user accounts or restrict access for violations of these terms.

8. Disclaimer of Liability

Our products are designed for emotional support and symbolic healing. They are not intended to diagnose, treat, or cure any medical or psychological condition.

We are not liable for any damages arising from the use or misuse of our products or website.

9. Privacy Policy

We respect your privacy. Please refer to our Ash and Bloom Brave Flame™ Privacy Policy for details on how we collect, use, and protect your information.

10. Governing Law

These Terms are governed by the laws of the State of Minnesota. Any disputes shall be resolved in the appropriate courts of Minnesota.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised effective date.

12. Licensing and Unauthorized Use

We welcome inquiries regarding licensed use of our visual content, symbolic designs, or educational materials. To request permission, please contact us at contact@ashandbloombraveflame.org with details of your intended use.

Unauthorized use, reproduction, or distribution of our content — including images, product designs, and symbolic frameworks — is strictly prohibited. Violators may be subject to DMCA takedown notices, cease-and-desist orders, or legal claims.

Ash and Bloom Brave Flame™ LLC

202 N Cedar Ave, Suite 1, Owatonna, MN 55060

contact@ashandbloombraveflame.org

“By continuing, you agree to our Terms and Conditions.”

☐ I have read and agree to the Ash and Bloom Brave Flame™ Terms and Conditions.

Return and Refund Policy

Effective Date: October 01, 2025

At Ash and Bloom Brave Flame™ LLC, each product is created with emotional intention, symbolic healing, and trauma-informed care. Because of the nature of our comfort kits and healing tools, please review this policy before placing an order.

1. Returns

We accept returns only for items that arrive damaged, incorrect, or incomplete. Requests must be made within 7 days of delivery.

2. Conditions

Returned items must be unused, unopened, and in original packaging. We cannot accept returns for items that have been worn, altered, or used.

3. Process

To initiate a return, email us at contact@ashandbloombraveflame.org with your order number, a description of the issue, and photos if applicable. We will respond within 3 business days.

4. Refunds

Approved returns will be refunded to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the item was damaged or incorrect.

Ash and Bloom Brave Flame™ LLC

202 N Cedar Ave, Suite 1

Owatonna, MN 55060

Email: contact@ashandbloombraveflame.org

Ash and Bloom Brave Flame LLC

Visual mockups shown are conceptual representations of future Ash and Bloom Brave Flame™ merchandise and donor kits. Final designs may vary. All content is proprietary and protected under Ash and Bloom Brave Flame™ Foundation’s intellectual property policies.

All images are protected and may not be reproduced, modified, or used by any AI system without written permission by the Founder.

Donations to Ash and Bloom Brave Flame LLC are not tax-deductible at this time.